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  Frequently Asked Questions
   
What is the minimum order that we can place ?
   
Inland Sale: Minimum order quantity is specified with the quotation but we can accommodate the client to some extent.
   
Export: We expect your minimum orders to be of at least Euro 1000/=. However, we understand that customers need to place smaller Sample orders in the beginning in order to test market our products. Samples against cost + freight are available on request.
   
What are your payment terms ?
   
For purchase in India, payment should be made through Demand Draft in advance.
   
All payments against export should be made in Euro, unless otherwise specified in the quotation sent to you. We give the following options for payment:
   
Full Advance Payment: This method is most convenient for small orders as it minimizes the bank charges involved in other methods of payment. You may send payment by Check or Bank Draft favouring "Iotaflow Systems Pvt. Ltd., New Delhi" to our postal address, or, you may send Telegraphic Transfer (TT) or Wire Transfer to our Bankers under intimation to us.
   
Part Payment in Advance: For larger orders, we expect that you send 90% value in advance. Balance payment is payable against delivery of documents through your bank. This method involves Bank Charges which are payable by the customer.
   
Letter of Credit: We expect At Sight Letter of Credit against bulk orders. This method involves considerable Bank charges. All Bank Changes as per the terms of Letter of Credit, must be to the account of the buyer.
   
What are your Bank Particulars ?
   
   
   
Please give some information on Shipping mode and charges ?
   
Inland Sale: Dispatches are made through Courier, Transport, Railways or Air depending upon the size, volume or preference of the client.
   
Export: Normal mode of shipment is - "By Sea Freight" or "By Air Freight". However, we also use Air Post Parcel, Sea Post Parcel, Courier, etc. upon special requests from customers.
   
  It is your option to ask for prices inclusive of shipping costs or we can send the goods on "Freight To Pay basis".
The shipping charges vary according to the size & volume of shipment, destination and Mode of dispatch.
   
  C.I.F. rates are quoted if you inform us the exact quantity, destination and mode of dispatch preferred by you.
Shipping cost for minimum 0.50 Kg. Packet charges varies from $10 to $30 depending on the destination country.
   
How can I get a Quote ?
   
Please fill the Request Form from the Top Menu.

Give maximum possible details of your requirement; Item, Quantity, Wrapping/Package, Destination and Mode of dispatch.
   
How can I get your Price List ?
   
  Please fill the Request Form from the Top Menu.
Hard copy of price list is not available at present but we will be happy to quote our quantity discounted rates on request.